Privacy Policy
1. Introduction
This Privacy Policy outlines how Cape View Nursery ("the Nursery," "we," "us," or "our") collects, uses, discloses, and protects your personal information. We are committed to safeguarding the privacy and security of the personal information provided to us. This policy applies to individuals who interact with Cape View Nursery in Somerset, Tasmania, Australia, 7322, including customers, website visitors, and other stakeholders.
2. Collection of Personal Information
a. We may collect personal information from you when you make a purchase, place a Click & Collect order, sign up for our newsletter, contact our team, or interact with our website or social media channels.
b. The types of personal information we may collect include but are not limited to:
· Name, address, and contact details (email, phone number).
· Payment information for transactions.
· Click & Collect order details.
· Preferences and communication preferences.
3. Use of Personal Information
a. Cape View Nursery will use the collected personal information for the following purposes:
· To process and fulfill your purchases and Click & Collect orders.
· To communicate with you about your orders, account, or requested services.
· To provide you with updates, promotions, and newsletters (with your consent).
· To improve our products, services, and customer experience.
· To respond to your enquiries and provide customer support.
b. We will not use your personal information for any purposes other than those stated in this Privacy Policy unless we have obtained your explicit consent.
4. Disclosure of Personal Information
a. Cape View Nursery may disclose your personal information to third parties in the following situations:
· To facilitate payment processing for purchases and refunds.
· To our trusted service providers who assist in operating our business (e.g., courier services).
· To comply with legal obligations or respond to lawful requests from law enforcement agencies.
· To protect the rights, property, or safety of Cape View Nursery, our customers, or others.
b. We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes without your consent.
5. Data Security
a. Cape View Nursery implements appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
b. We use secure sockets layer (SSL) encryption to protect sensitive information during transmission.
c. Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Access and Correction of Personal Information
a. You have the right to access and correct any personal information we hold about you.
b. If you wish to access or correct your personal information, please contact us using the details provided in Section 9.
7. Retention of Personal Information
a. Cape View Nursery will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our products and services are not directed to children. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer at:
Name: Kristy Lillico
Address: 15385 Bass Highway, Somerset, TAS, 7322
Email: admin@capeviewnursery.com.au
Phone: 03 6435 1391
10. Changes to the Privacy Policy
a. Cape View Nursery may update this Privacy Policy from time to time. The most current version will be available on our website.
b. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.
This Privacy Policy was last updated on 24.07.2023